Accepting new properties in Toronto & GTA

Your property. Smarter management.

25 years in GTA real estate. Every lesson learned, every mistake avoided, and every process refined — backed by a professional team of lawyers, accountants, paralegals, and contractors — built into a management system that lets owners step back with confidence.

Get a Free Proposal → See The Process

Toronto & GTA

Service area

24/7

Emergency response

100%

RTA compliant

Elena Predeina

Founder & Principal Manager

25+

Years in GTA real estate

$10M+

Assets under management

100%

Ontario RTA compliance record

What We Handle

Full-service management.
You own it. We run it.

Every aspect of your rental property — tenant screening, maintenance calls, lease enforcement, legal filings — managed by someone who has personally handled all of it across her own portfolio for over two decades. No learning curve. No guesswork.

Maintenance Coordination

Issues triaged by urgency. Contractors dispatched. Repairs tracked from report to tenant sign-off. You get photo proof when the job is done.

P0 emergencies: <2hr response

Tenant Communications

Every message logged. Every request acknowledged. Tenants reach a real person — backed by smart tools that ensure nothing falls through the cracks.

All interactions documented

Move-In & Move-Out

Welcome packages, inspection walkthroughs, key deposits, cleaning checklists, and final financial settlements — every transition handled end-to-end.

End-to-end handled

Emergency Response

Flood, fire, no heat, gas leak — tenants get immediate acknowledgment and building-specific guidance. Your property manager is alerted instantly, 24/7.

24/7 automated detection

Owner Reporting

Clear, comprehensive reports on your property's status — maintenance history, financial summaries, inspection results, and tenant updates. No surprises.

Monthly detailed reports

Lease & Legal Compliance

Ontario Standard Leases, N1 rent increases, N4/N9 notices, LMR interest calculations — every document prepared in compliance with the Residential Tenancies Act.

RTA & OHRC compliant

The Process

From first call to
hands-off in 10 days.

We’ve onboarded enough properties to know exactly what needs to happen, in what order, and by when. Here’s how your first 10 days look.

Day 1

Discovery Call

Tell us about your property — building type, unit count, current tenant situation, your goals as an owner. We assess fit and send you a custom proposal within 48 hours. No obligation, no pressure.

Days 2–5

Property Audit

We review your existing leases, tenant records, and maintenance history. We do an on-site walkthrough of your property. Any compliance gaps or deferred maintenance are flagged immediately. Everything gets documented — this becomes your property file.

Days 5–7

Tenant Introduction

Your tenants receive a professional introduction from their new property manager — who they are, how to reach them, what to expect. We set up communication channels, collect emergency contacts, and send each tenant a welcome package. No disruption, just a better experience.

Days 7–10

Systems Go Live

Your property goes live in our management system. Automated monitoring begins — lease expiry tracking, inspection scheduling, maintenance pattern detection. Your owner reporting dashboard is set up. Emergency response protocols are activated for your specific building.

Day 10+

You're Hands-Off

That's it. We handle tenant requests, contractor coordination, inspections, legal notices — the entire day-to-day. You receive monthly reports in your inbox. We reach out proactively when decisions need your input. Otherwise, your property is covered.

Why Sova

Built by an owner.
For owners.

I’ve been in Toronto real estate for over 25 years. I’ve flipped properties across the GTA, managed my own rental portfolio, and built a professional network of lawyers, accountants, paralegals, and contractors who know this market inside out. I’ve dealt with problem tenants at 2 AM, navigated LTB hearings, and learned firsthand that Ontario’s Residential Tenancies Act does not protect owners who wing it.

That last part is what most property owners don’t understand until it costs them. In Ontario, tenant law is heavily weighted toward the tenant. One improperly served N12, one missed filing deadline, one undocumented interaction — and you’re not evicting anyone. You’re sitting in an LTB backlog for six months while your problem tenant lives rent-free in your investment.

I built SOVA because I got tired of watching owners — smart, successful people — get burned by management companies that don’t know the law, don’t document anything, and disappear when it matters. Everything I’ve learned in 25 years of doing this myself is now a system: every notice filed correctly, every interaction logged, every deadline tracked, every dollar accounted for.

The result is simple. You own the property. You collect the income. And you don’t have to think about it — because someone who has managed this exact scenario hundreds of times is handling every detail on your behalf.

25+ years of GTA real estate experience

Not a startup learning on your dime. SOVA is built on decades of hands-on property flips, rental management, and a professional team of lawyers, accountants, and contractors across Toronto.
Deep Ontario tenant law expertise

RTA, LTB, OHRC — we know every filing requirement, every notice period, and every procedural pitfall that trips up owners who try to do it themselves.
Every step documented, every deadline tracked

Nothing depends on someone’s memory. Tenant communications, maintenance requests, lease renewals, legal notices — all logged, timestamped, and accessible.
Full transparency, no surprises

You see every invoice, every tenant interaction, every maintenance decision. Your property, your money, your information — available to you anytime.
Genuinely hands-off ownership

You don’t need to micromanage because you’re not hoping things get done — you can verify they are. That’s the difference between trusting a process and trusting a promise.

For Tenants

Managed by SOVA?
Here's what that means for you.

If your building is managed by SOVA, you have a dedicated property manager who is accountable, reachable, and working to keep your home running smoothly.

One person, not a call center

Your property manager knows your name, your unit, and your building. When you reach out, you talk to someone who can actually help — not a generic support line.

Fast, documented responses

Routine requests acknowledged within 24 hours. Emergencies get immediate response, 24/7. Every interaction is logged so nothing falls through the cracks.

Clear maintenance tracking

When you report an issue, it gets triaged, assigned, and tracked to completion. You'll know when a contractor is coming and when the job is done.

Your rights, respected

We operate in full compliance with the Ontario Residential Tenancies Act. Proper notice periods, proper forms, proper process. Your rights as a tenant are non-negotiable.

Easy to reach

Text, email, or call your property manager directly. No automated phone trees, no ‘leave a message.’ A real person who knows your situation.

FAQ

Common questions.
Straight answers.

Flat monthly rate per unit. No hidden fees, no percentage of rent, no surprise charges. After the discovery call, we send you a custom quote based on your property type, unit count, and current situation.

We coordinate with licensed real estate professionals registered with RECO for tenant placement and lease execution. SOVA focuses on management — from the day a tenant moves in to the day they move out, and everything in between.

Tenants have a direct emergency line. Our system triages by severity — a burst pipe or no-heat situation gets immediate contractor dispatch. Owners are notified but don't need to take action. The situation is handled before you wake up.

Your lease, your rent, and your rights don't change. What changes: you get a dedicated property manager with their direct contact info, faster response times, and documented tracking for every maintenance request. It's the same home, better managed.

Monthly detailed reports covering maintenance activity, tenant communications, financial summaries, and inspection results. You always know where your investment stands — no need to chase us for updates.

Contact your property manager directly — text, email, or phone. Every request is acknowledged within 24 hours, triaged by urgency, and tracked to completion. You'll be updated at every step.